Holding the Calm with Hesha Abrams — The Secret to Conflict Resolution
Hesha Abrams is an internationally acclaimed master attorney, mediator, negotiator, and deal maker who, for 30+ years, has been renowned for her success in resolving high profile or difficult matters, including mediating the case over the secret recipe for Pepsi.
She has distilled her experience into her book, Holding the Calm: The Secret to Resolving Conflict and Defusing Tension.
In this conversation, Ross and Hesha discuss:
- Finding a solution when solutions seem impossible
- Defusing tension
- The power of silence
- Maintaining your composure independent of your counterpart’s emotionality
- Politeness and civility matter
- Creating small, winnable victories
- Winning with grace
Find Hesha’s book at http://www.holdingthecalm.com
About today’s guest
Hesha Abrams is an internationally acclaimed master attorney mediator, negotiator, and deal maker who, for 30+ years, has been renowned for her success in resolving high profile or difficult matters, including mediating the case over the secret recipe for Pepsi. She has worked with Apple, Google, Amazon, Facebook, IBM, Verizon, and other large multinational companies, as well as individuals, inventors, and small businesses, creating deals and solving disputes. She has distilled her experience into a popular new book, “Holding the Calm: The Secret to Resolving Conflict and Defusing Tension”, an insightful, practical, and easy to use toolkit to guide anyone to defuse tension, eliminate conflict, and make deals in their own lives. Learn more at http://www.heshaabramsmediation.com
About the host
Ross Romano is a co-founder of the Be Podcast Network and CEO of September Strategies LLC. He is a leadership development and performance coach for professionals in a range of industries and consults with organizations and high-performing leaders in the K-12 education industry to help communicate their vision and make strategic decisions that lead to long-term success. Connect on Twitter @RossBRomano and LinkedIn
Explore more BE Podcast Network Shows:
- Sideline Sessions: https://bit.ly/3Rp0QGt
- Morning Motivation for Educators: https://bit.ly/42dLGJa
- The Learning Bridge with Richard Gerver: https://bit.ly/3Hw3AgC
Creators and Guests
Host
Ross Romano
Co-founder of Be Podcast Network and CEO of September Strategies. Strategist, consultant, and performance coach.
