Best of The Authority: Bet on Talent with Dee Ann Turner

This week I'm happy to bring you a Best Of episode, the conversation I had with Dee Ann Turner late last year. Dee Ann was a 33-year veteran of Chick-fil-A, Inc. Prior to retirement, she was Vice President, Talent and Vice President, Sustainability for the company. 

Selected as the company’s first female officer in 2001, she was instrumental in building and growing Chick-fil-A’s well-known culture and talent systems. Today, she leads her own organization, Dee Ann Turner & Associates, LLC, writing books, speaking to over 50 audiences per year and consulting and coaching leaders globally. 

She is the author of multiple bestsellers, including Bet on Talent: How to Create a Remarkable Culture and Win the Hearts of Customers.

We talk about:
  • Select and steward extraordinary talent 
  • What qualifies as extraordinary talent within your organization? 
  • Which part of recruitment and hiring is most critical?
  • What does stewardship of talent look like?
  • What Dee Ann learned about “betting on talent”
  • The leader’s responsibility in selecting the right talent for the team
  • How to make hiring managers love the process
  • Trust, Transparency, and Instinct
  • “Why would I choose you for this job?”
Find Bet on Talent at https://www.deeannturner.com, on Amazon, Barnes & Noble, or wherever you get your books.

Visit Dee Ann’s website to download her list of 25 Interview Questions to Select Extraordinary Talent. 

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About today’s guest
Dee Ann Turner is a 33-year veteran of Chick-fil-A, Inc. Prior to retirement, she was Vice President, Talent and Vice President, Sustainability for Chick-fil-A, Inc. Selected as the company’s first female officer in 2001, she was instrumental in building and growing Chick-fil-A’s well-known culture and talent systems.

Today, she leads her own organization, Dee Ann Turner & Associates, LLC, writing books, speaking to over 50 audiences per year and consulting and coaching leaders globally. She is the author of the best sellers, It’s My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture (2015) and Bet on Talent: How to Create a Remarkable Culture and Win the Hearts of Customers (2019) and Crush Your Career: Ace the Interview, Land the Job and Launch Your Future (2021). She also hosts the Crush Your Career Podcast and is the Talent Expert in Residence at High Point University.

In 2023, Dee Ann was named to the Georgia Titan 100. The Titan 100 program recognizes the Top 100 CEO’s & C-Level executives. They are the area’s most accomplished business leaders in their industry using criteria that includes demonstrating exceptional leadership, vision and passion.

She is a graduate of Clayton State University with a degree in Management. She also completed executive education courses at Emory University, University of North Carolina at Chapel Hill and the University of Virginia’s Darden Business School. She is a 2009 alumnus of the prestigious Harvard Business School Advanced Management Program.

Connect with Dee Ann at https://www.deeannturner.com and on social media:
  • https://twitter.com/DeeAnnTurner  
  • https://www.linkedin.com/in/deeannturner  
  • https://www.facebook.com/DeeAnnTurnerAuthor  
  • https://www.instagram.com/deeannturner  
About the host
Ross Romano is a co-founder of the Be Podcast Network and CEO of September Strategies, a coaching and consulting firm that helps organizations and high-performing leaders in the K-12 education industry communicate their vision and make strategic decisions that lead to long-term success. Connect on Twitter @RossBRomano or https://www.linkedin.com/in/rossromano 

Creators and Guests

Ross Romano
Host
Ross Romano
Co-founder of Be Podcast Network and CEO of September Strategies. Strategist, consultant, and performance coach.
Dee Ann Turner®
Guest
Dee Ann Turner®
CEO | 3X Best Selling Author | Acclaimed Speaker | Georgia Titan 100 | Retired VP, Chick-fil-A| HPU Exec in Residence | Original Verified Blue Check
Best of The Authority: Bet on Talent with Dee Ann Turner